Effective Date: September 16, 2026
Learn how customs clearance, duties, VAT, and international shipping work when ordering from iCareSkin.
Shipping Countries
iCareSkin ships to the following countries:
- 🇦🇪 United Arab Emirates — shipped from our warehouse in Dubai
- 🇺🇸 United States — shipped from our warehouse in the United States
🇦🇪 UAE Orders
Orders delivered within the United Arab Emirates are domestic shipments and do not require customs clearance. All applicable UAE taxes are included in the product price where required.
🇺🇸 USA Orders
Orders shipped within the United States are fulfilled from our local U.S. warehouse. As these are domestic shipments, they do not pass through international customs clearance.
✔ Delivered Duty Paid (DDP)
We want your shopping experience to be simple and transparent.
The price displayed on our website and paid at checkout is the final amount you pay.
- ✔ Customs duties are included, where applicable.
- ✔ Import taxes are included, where applicable.
- ✔ VAT (where applicable) is included.
- ✔ Customs clearance fees are included, where applicable.
- ✔ No additional payment is required upon delivery.
Our logistics partners handle customs clearance on your behalf where required, helping ensure a smooth delivery experience.
Customs Clearance
Where shipments do require customs clearance, customs authorities may inspect shipments as part of their standard import procedures.
- Public holidays or peak shopping seasons may result in longer processing times.
- Additional customs inspections may occasionally delay delivery.
- Our team monitors shipments and will assist if any issues arise.
Product Compliance
All products sold by iCareSkin comply with applicable UAE regulations. Products shipped internationally must also meet the import requirements of the destination country.
If a product cannot legally be imported into your destination country, our customer support team will contact you before shipping to arrange an alternative item or a full refund.
Delivery Information
For estimated delivery times, please see our Shipping Policy page.
Order Tracking
Once your order has been dispatched, you’ll receive an email and/or SMS containing your tracking number.
Tracking updates may temporarily pause while your shipment is being processed by customs, where applicable. This is normal and your package will continue its journey once customs clearance has been completed.
Questions about customs, duties, VAT, or international shipping?
