icareskin.shop Return Department

Our Identity

Business Name: icareskin.shop
Headquarters: 2nd Floor – Aspect Tower, Business Bay, P.O. Box: 8703 – Dubai – U.A.E
Contact Email: customer.support@icareskin.shop
Phone Number: +971 50-346-3317
Website: [www.icareskin.shop]

Returns & Refunds Policy

At icareskin, we want you to love your purchase. If for any reason you’re not completely satisfied, our returns and refunds policy ensures a straightforward process for you.

Returns:

• Time Frame: You have 14 days from the date of delivery to initiate a return.
• Condition: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
• Process: To start a return, please contact our customer service team at icareskin.ae@gmail.com or through our  whatsapp live chat. We will provide you with instructions and a return shipping label.

Refunds:

• Processing Time: Once we receive your returned item, please allow 10 to 15 business days for us to process and issue your refund.
• Method: Refunds will be issued to the original payment method used for the purchase. Please note that your bank or payment provider may take additional time to reflect the refund in your account.
• Non-Refundable Items: Please note that certain items such as final sale products or gift cards may not be eligible for refunds.

If you have any questions or need assistance with your return, feel free to reach out to our customer support team. We’re here to help ensure your experience with icareskin is smooth and enjoyable.

Thank you for shopping with us!

Warm regards,

The icareskin Team